Refund & Return Policy

At Jasmine’s Beauty Connections, we want you to be satisfied with your purchase. Please review our return and refund policy carefully before placing your order.

Beauty, Hair & Personal-Care Products

For health, hygiene, and safety reasons, certain products are final sale and cannot be returned or exchanged once shipped. These may include:

• Hair extensions, wigs, braiding hair, and other hair products

• Cosmetics, lashes, and beauty products

• Hair brushes, combs, and accessories that have been opened or used

• Personal-care and hygiene products

• Clearance and final-sale merchandise

We cannot accept returns on products that have been opened, worn, used, altered, installed, washed, cut, colored, or otherwise modified.

Eligible Returns

For merchandise that is eligible for return, please contact us within 7 days of delivery. Items must be unused, unworn, in their original condition, and include all original packaging and tags.

Customers are responsible for return shipping costs unless the return is due to an error made by Jasmine’s Beauty Connections.

Damaged or Incorrect Items

Please inspect your order as soon as it arrives. If you receive an incorrect item or an item that arrived damaged, contact us within 48 hours of delivery and provide your order number along with clear photos of the item and packaging.

We will review the issue and determine the appropriate resolution, which may include a replacement, store credit, or refund.

Refunds

Approved refunds will be issued to the original payment method. Processing times vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the refund is due to an error made by Jasmine’s Beauty Connections.

Final Sale

Items marked Final Sale, clearance merchandise, opened beauty products, and used merchandise are not eligible for refunds or exchanges.

By completing a purchase with Jasmine’s Beauty Connections, you acknowledge and agree to this policy.