Shipping policy

Shipping & Delivery Policy

Thank you for shopping with Jasmine’s Beauty Connections.

Order Processing

Orders are processed as quickly as possible. Processing time is separate from the shipping carrier's estimated transit time.

During sales, holidays, launches, or periods of high order volume, processing may take longer.

Shipping

Shipping rates and available delivery options are displayed at checkout.

Once an order has been transferred to the shipping carrier, delivery dates provided by the carrier are estimates and are not guaranteed by Jasmine’s Beauty Connections.

Tracking

When tracking information is available, customers will receive tracking details after their order ships.

Please allow time for the carrier's tracking system to update.

Customer Address Responsibility

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your:

  • Name

  • Street address

  • Apartment or unit number

  • City, state, and ZIP code

Jasmine’s Beauty Connections is not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer.

If you notice an error, contact us immediately. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Lost, Stolen or Missing Packages

If tracking shows that your package was delivered but you cannot locate it, first check around the delivery location, with household members or neighbors, and contact the shipping carrier.

Jasmine’s Beauty Connections will reasonably assist customers with available tracking information or carrier inquiries. However, we cannot guarantee replacement or reimbursement for packages confirmed as delivered by the carrier unless otherwise required by applicable law.

Returned Packages

If a package is returned because of an incorrect address, refused delivery, or another customer-related delivery issue, additional shipping charges may be required before the package can be resent.

Shipping Delays

Carrier delays caused by weather, holidays, transportation disruptions, or other circumstances outside our reasonable control may occur. We appreciate your patience when these situations arise.